Casino Guru Terms & Conditions – Know Your Rights & Responsibilities

By accessing or creating an account at Casino Guru, you are considered to have fully accepted these Terms & Conditions. It is important to read the entire document before you start using the site.

Casino Guru is an internationally licensed online gaming and Sports Betting platform, built specifically for players in Bangladesh. It offers local payment methods, Bangla-language support, and services designed around the needs of local players.

In this document, "Casino Guru", "we", and "platform" refer to the entity operating casinoguru.click. "Player", "member", "user", and "you" refer to both registered and unregistered visitors of the site.

You must be at least 18 years old to register at Casino Guru. Account creation by minors is strictly prohibited. Casino Guru reserves the right to verify your age if there is any doubt.

• Single Account Policy: Each individual may only hold one account. Creating multiple accounts under the same name, address, device, or payment method is not permitted.
• Accurate Information Required: Your name, date of birth, address, and contact details provided at registration must be accurate and complete.
• KYC Verification: Identity verification (Know Your Customer) is mandatory before withdrawals. You may be required to submit a copy of your national ID or passport.
• Password Security: You are responsible for keeping your account password confidential. Sharing your password with anyone is strictly prohibited.
• Information Updates: Any changes to your personal information must be reported to Casino Guru promptly.

Casino Guru offers a variety of bonuses and promotions, each with its own specific terms. The general rules are outlined below.

• Welcome Bonus: Available to new members only, once per account.
• Wagering Requirements: After receiving a bonus, a specified wagering requirement must be met (typically 20x–40x). Bonuses cannot be withdrawn before these conditions are fulfilled.
• Bonus Validity: Each bonus has an activation period. Any unused bonus will be forfeited once this period expires.
• Bet Limits: A maximum bet amount applies while a bonus is active. In most cases, bets may not exceed ৳500 per stake.
• Excluded Games: Some games do not count toward bonus wagering, or contribute at a reduced rate. Each bonus description includes a full list.
• Concurrent bonus: Only one bonus can be active at a time.

Casino Guru supports all major payment methods in Bangladesh. We use the highest level of encryption technology to ensure secure and fast transactions.

• Payment Ownership: The payment method used for deposits and withdrawals must be registered in the account holder's name. Third-party payments are not accepted.
• Withdrawal Verification: KYC verification must be completed before your first withdrawal.
• Daily Limit: Daily withdrawal limits vary by payment method. Higher limits apply for VIP members.
• Bonus Balance: Withdrawals cannot be made directly from your bonus balance.

All games at Casino Guru operate using RNG (Random Number Generator) technology, verified by independent third-party auditors. Every game outcome is entirely random and not predetermined.

• Fair Play Guarantee: RTP (Return to Player) information displayed for all games is accurate and independently verifiable.
• Bots & Automation Prohibited: The use of automated software, bots, or any technological exploits is strictly prohibited.
• Collusion: Colluding with other players to influence game outcomes is strictly prohibited.
• Technical Errors: Casino Guru reserves the right to void any transaction resulting from abnormal payouts caused by server issues or software errors.
• Dispute Resolution: In the event of any dispute over game results, Casino Guru's server logs shall serve as the final and definitive record.

For Sports Betting, if an event is cancelled, postponed, or incomplete, Casino Guru will settle bets in accordance with the applicable rules. For cricket matches where the result is determined by the Duckworth-Lewis method, that result shall be final.

Casino Guru is deeply committed to responsible gaming. We believe gaming should be a source of entertainment, not a cause of addiction. That's why the following tools are available to all members, completely free of charge.

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum stake amount per bet.
• Time Limit: Set your own daily limit on how many hours you play.
• Cool-off Period: Take a break from gaming for anywhere between 1 day and 6 weeks.
• Self-Exclusion: Suspend your account for 6 months to 5 years, or permanently.

Learn more Responsible Gaming Visit the page.

Casino Guru takes the protection of your personal data seriously. All information is secured with 256-bit SSL encryption and is never shared with any unauthorized third parties.

• Data Collection: Only the information necessary to provide our services is collected.
• Cookie Policy: Cookies are used to improve your experience on the site.
• Third Parties: Limited information may be shared for payment processing and licensing authority requirements.
• Right to Data Deletion: Upon account closure, all data will be deleted unless retention is required by law.

To read the full Privacy Policy Privacy Policy View the page.

Casino Guru reserves the right to suspend or terminate accounts without prior notice in the following circumstances.

• Registering with false or incomplete information.
• Operating multiple accounts or using another person's account.
• Involvement in bonus abuse or fraudulent activity.
• If there is suspicion of involvement in money laundering or illegal activities.
• Rude or disrespectful behavior toward other players or staff.
• Attempting to exploit technical vulnerabilities in the platform.

You can request to close your account at any time by contacting our support team.

Casino Guru reserves the right to amend these terms and conditions at any time. For significant changes, members will be notified by email or on-site notification at least 7 days in advance.

Continued use of the site after any changes constitutes your acceptance of the updated terms. For any questions or concerns regarding these terms and conditions, please contact Casino Guru's support team.